Tech Lead – Customer Relationship Management

Worum geht es

We are currently looking for a skilled and analytical Tech Lead to join and lead our Customer Relationship Management (CRM) Team.

The CRM Team develops and manages all communication to customers via different channels like push, email & onsite. To provide a good, personalized communication, a variety of data & logic is required. To enable customer-centered, multi-channel campaigns, our CRM Team provides an CRM infrastructure (e.g. tracking system, crm system, campaign interface) built in house.

Challenges the CRM Team will be working on in the next 12 months:

  • Building a stable and modern product recommendation system
  • Deeper integration with our data warehouse
  • Extending marketing channels


  • Laravel Laravel
  • Lumen Lumen
  • PHP7 PHP7
  • Redis Redis

What you will do

  • Responsibility for the development and improvement of our CRM Tool built in Laravel
  • Responsibility for all technical aspects of a project: from requirement analysis, planning to delivery and maintenance
  • Cross-project coordination and management of contact points to other technical leads and teams
  • Responsibility for the continuous technical development and architectural decisions in alignment with our CTO
  • Leadership of a growing development team
  • Management and prioritization of stakeholder requirements

Who you are

  • Expert knowledge in PHP7 (minimum 5 years) and MySQL
  • Very good knowledge in at least one MVC PHP Framework (f.e. Laravel, Yii, Zend, Symfony)
  • Good knowledge in JavaScript
  • Experience with at least one JavaScript Framework (e.g. Vue.js)
  • Profound knowledge in GIT (including Git-Flow) and CI Tools like Bamboo or Jenkins
  • Experience with server technologies (like NGINX, php-fpm) and provisioning systems (e.g. Ansible)
  • Very good written and spoken English skills

Nice to have:

    • Experience with CRM Tools and marketing strategies
    • Knowledge in Big Data

ABOUT our offer

  • The new way of developing:
    • Open Structure: small teams with start-up spirit and hands-on mentality, chance to stay focused and specialize
    • Striving for Excellence: be an expert and take ownership of your work, possibility to take a lead developer role for a certain period, possibility to switch teams
    • Clarity is King: clear and transparent communication, learning from mistakes, celebrating success
  • Free choice of IDE or OS
  • Help in the Visa application and relocation process if needed

We are looking forward to receiving your application - preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.

Dein Ansprechpartner

Katrin Nikolova – Recruiting

Katrin Nikolova – Recruiting

Domstraße 10
20095 Hamburg

040 638 569 134

Deine Vorteile

  • Exklusive Mitarbeiter Rabatte Exklusive Mitarbeiter Rabatte
  • Sportkurse Sportkurse
  • Täglich frisches Obst Täglich frisches Obst
  • Sprachkurse Sprachkurse
  • Erfrischungsgetränke & Bier Erfrischungsgetränke & Bier
  • Company Events Company Events
  • Freier Zutritt zu code.talks Freier Zutritt zu code.talks
  • Zentrale Lage Zentrale Lage
  • Kostenloser Laracasts Account Kostenloser Laracasts Account
  • Aktuelle Technologie Aktuelle Technologie
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