Senior Quality Assurance Manager (all genders) - SCAYLE

• Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout
• Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation
• Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences
• Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines
• Contribute to the development and evolution of SCAYLE Agency's testing framework and automated testing strategy across client projects
• Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements
• Coordinate testing efforts across parallel client projects to ensure the successful delivery of high-quality features within agency timelines
• Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE's backend systems and third-party services
• Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications

• You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments
• Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies
• Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders
• Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting
• Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures
• Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs
• Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects
• Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands
• Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience
• Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly

Nice to have

• Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows
• Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce
• Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients
• Previous experience in an agency environment or working on multiple concurrent client projects
• Understanding of SCAYLE's modular architecture, Storefront SDKs, and Feature Packages
• Experience testing headless commerce implementations and API integrations
• Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations)