Full-stack Developer Call Center Interface (m/f)

ABOUT the Job

Our CCI team is responsible for the development and ongoing optimization of our call center interface (CCI). They are service orientated, communicative and close to their clients – the customer support team. The CCI team works with our external call center agents to analyze the interactions with the customers and with the tool to enable a faster and more customer-friendly service. You want to combine your ideas and knowledge with the feedback of our call center agents to develop a more and more customer-orientated platform? You have fun in explorative development of features? Then you are the perfect support for our CCI team who is searching for a Full-stack Developer Call Center Interface (m/f) at the moment.

ABOUT our technologies

  • Yii Yii
  • Redis Redis
  • Bitbucket Bitbucket
  • Git Git
  • Jira Jira
  • Bamboo Bamboo
  • New Relic New Relic
  • jQuery jQuery

ABOUT what to expect

  • Conception, planning and development of new features in object-orientated PHP/Javascript
  • Development of UI Design and continuously improvement of the user experience
  • Lots of space for your own ideas and creations, especially at the implementation of new features
  • A highly motivated and experienced team
  • High technological networking with our different internal development teams
  • Flat hierarchies and very short decision making process
  • Actively internal knowledge sharing
  • Diverse tech stack - proven winners instead of hypes: from A like amazon web services, to L like Laravel, and Y like yii framework

ABOUT your profile

  • Very good knowledge in PHP5, MySQL, JavaScript, HTML and CSS
  • Practical experience at least one PHP Framework (Laravel, Symfony, Zend Framework)
  • Practical experience with APIs
  • Familiar with git (ideally experience with Gitflow)
  • Very good written and spoken English skills
  • Self-motivated and responsible working
  •  Entrepreneurial thinking and acting

ABOUT our offer

  • The new way of developing:
    • Open Structure: small teams with start-up spirit and hands-on mentality, chance to stay focused and specialize
    • Striving for Excellence: be an expert and take ownership of your work, possibility to take a lead developer role for a certain period, possibility to switch teams
    • Clarity is King: clear and transparent communication, learning from mistakes, celebrating success
    • Technology stack and methods based on an opinionated mindset
  • Free Laracasts account
  • Free choice of IDE or OS
  • Free entry to one of Europe's largest Developer Conferences: code.talks
  • Actively participating in Europe’s most exciting e-commerce project
  • A highly talented, dynamic and motivated team
  • Brand new office in Hamburg’s city center
  • Attractive employee discounts in all our shops
  • A variety of additional benefits and employee services
  • Regular company events
  • Language and yoga classes at no extra charge, fresh fruits daily and free drinks of all kind
  • Help in the Visa application and relocation process

We are looking forward to receiving your application - preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.

Contact us

Katrin Nikolova – Recruiting

Katrin Nikolova – Recruiting

Domstraße 10
20095 Hamburg

040 638 569 134

Your benefits

  • Exclusive employee discounts Exclusive employee discounts
  • Sports courses Sports courses
  • Fresh fruit every day Fresh fruit every day
  • Language courses Language courses
  • Refreshments & beer Refreshments & beer
  • Company Events Company Events
  • Free access to code.talks Free access to code.talks
  • Central location Central location
  • Laracast account for free Laracast account for free
  • Latest technology Latest technology
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