Tech Lead – Customer Relationship Management (m/f)

ABOUT the job

The CRM Team develops and manages all communication to customers via different channels like push, email & onsite. To provide a good, personalized communication, a variety of data & logic is required. To enable customer-centered, multi-channel campaigns, our CRM Team provides an CRM infrastructure (e.g. tracking system, CRM system, campaign interface) built in-house.

Challenges the CRM Team will be working on in the next 12 months:

  • Building a stable and modern product recommendation system
  • Deeper integration with our data warehouse
  • Extending marketing channels

ABOUT our technologies

  • Laravel Laravel
  • Lumen Lumen
  • PHP7 PHP7
  • Redis Redis

What you will do

  • Responsibility for the development and improvement of our CRM Tool built in Laravel
  • Responsibility for all technical aspects of a project: from requirement analysis, planning to delivery and maintenance
  • Cross-project coordination and management of contact points to other technical leads and teams
  • Responsibility for the continuous technical development and architectural decisions in alignment with our CTO
  • Leadership of a growing development team
  • Management and prioritization of stakeholder requirements

Who you are

  • Expert knowledge in PHP7 (minimum 5 years) and MySQL
  • Very good knowledge in at least one MVC PHP Framework (f.e. Laravel, Yii, Zend, Symfony)
  • Good knowledge in JavaScript
  • Experience with at least one JavaScript Framework (e.g. Vue.js)
  • Profound knowledge in GIT (including Git-Flow) and CI Tools like Bamboo or Jenkins
  • Experience with server technologies (like NGINX, php-fpm) and provisioning systems (e.g. Ansible)
  • Very good written and spoken English skills

Nice to have:

    • Experience with CRM Tools and marketing strategies
    • Knowledge in Big Data

What you will get on top

  • The new way of developing:
    • Open Structure: small teams with start-up spirit and hands-on mentality, chance to stay focused and specialize
    • Striving for Excellence: be an expert and take ownership of your work, possibility to take a lead developer role for a certain period, possibility to switch teams
    • Clarity is King: clear and transparent communication, learning from mistakes, celebrating success
  • Free choice of IDE or OS
  • Help in the Visa application and relocation process if needed

We are looking forward to receiving your application - preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.

Contact us

Katrin Nikolova – Recruiting

Katrin Nikolova – Recruiting

Domstraße 10
20095 Hamburg

040 638 569 134

Your benefits

  • Exclusive employee discounts Exclusive employee discounts
  • Sports courses Sports courses
  • Fresh fruit every day Fresh fruit every day
  • Language courses Language courses
  • Refreshments & beer Refreshments & beer
  • Company Events Company Events
  • Free access to code.talks Free access to code.talks
  • Central location Central location
  • Laracast account for free Laracast account for free
  • Latest technology Latest technology
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