“By using About You's MCF service, Denim Culture has been able to significantly increase its reach. Previously, we were limited in our capacity, especially when delivering to OTTO customers. With the support of About You, we are now able to handle a larger number of orders and therefore serve more customers. This has led to significant revenue growth.”

“The ability to use the MCF service for multiple marketplaces has proven extremely beneficial for the scalability of our business. By integrating About You as a fulfillment partner, we have significantly increased the efficiency of our supply chain and can flexibly respond to increasing demand. This has enabled us to easily meet our Service Level Agreements (SLAs) and exceed customer expectations on OTTO and other marketplaces.”

“Collaboration with About You has helped us save substantial costs. By outsourcing our logistics to About You, we have significantly reduced warehouse and shipping costs. Overall, we have been able to reduce our operating costs by about 20%.”

“Working with the About You team has been extremely positive from the start. They have supported us in ensuring a smooth transition and have always been available to assist us. Communication has always been transparent and efficient, allowing us to quickly respond to changes and make adjustments. We greatly appreciate the professionalism and commitment of the About You team.”

As an active and high-volume partner of FBAY, we have been highly satisfied with the opportunities FBAY has provided to expand our presence in the Eastern European market. Building on this success, we decided to further leverage the potential of MCF to broaden our business operations.

MCF offered us the opportunity to access some of the most reputable and high-volume marketplaces in the European Union, such as Bol.com and Amazon. Recognizing this potential, we made the strategic decision to integrate MCF into our operations for these projects.

• Eliminating additional fulfillment costs: Relying on another fulfillment center, even one associated with the marketplace itself, would have incurred additional delivery and storage expenses.


• Efficient stock distribution: Managing stock across multiple fulfillment services can be both time-consuming and costly. It requires careful oversight of inventory levels, increases the risk of non-moving stock, and complicates stock optimization based on demand in specific marketplaces. Additionally, fragmented stock management could result in lost sales opportunities if assortments perform differently across marketplaces.

Our relationship with our dedicated account manager has been consistently positive and productive. From the outset, she has provided invaluable guidance, ensuring a seamless experience through each step of the process. About You has been an exceptional partner in every respect, and MCF has proven to be one of the most valuable aspects of this partnership. We look forward to continuing our growth with FBAY within the About You platform and further expanding through MCF across Europe.