Question 1

What is the Supplier Portal CSP?

Accepted Answer

The Coupa Supplier Portal, short CSP, is a free online service for suppliers to easily map transactions with ABOUT YOU. Among other things, the CSP enables our suppliers to: receive and display orders create, display and send electronic invoices to ABOUT YOU create and manage electronic catalogs update supplier masterdata

Question 2

What are the costs if I want to register in the CSP?

Accepted Answer

The CSP is a free service and can be used by all suppliers.

Question 3

How can I register for the Coupa Supplier Portal CSP?

Accepted Answer

Suppliers who already work with ABOUT YOU will automatically receive an email with a link where they can register for the CSP. New suppliers will also receive an invitation link from ABOUT YOU. Our suppliers can also find more information about registration in this document.

Question 4

Where can I log in to the CSP?

Accepted Answer

After registration, suppliers can log in with the assigned user data at http://Supplier.coupahost.com .

Question 5

How can I delete my account in the CSP?

Accepted Answer

Suppliers who no longer wish to work with ABOUT YOU or the CSP can have their account deactivated at accounting@aboutyou.com .

Question 6

How can I recover my password?

Accepted Answer

To recover the password, suppliers can click on "Forgot password" in the CSP login screen and follow the steps given here. An email will then be sent in which the password can be reset and recovered.

Question 7

How can I activate or deactivate two-factor authentication?

Accepted Answer

After logging in to CSP, two-factor authentication can be activated and also deactivated again under Account Settings under the login name.

Question 8

How can I check if I am connected to ABOUT YOU via the CSP?

Accepted Answer

All customers to whom a supplier is connected are displayed at the bottom right of the home page.

Question 9

How can I add ABOUT YOU as an additional customer in the CSP if I am already connected to customers there?

Accepted Answer

Through the invitation link that ABOUT YOU sends to the Coupa Supplier Portal to all suppliers, the connection can be established without affecting the connection to already existing customers.

Question 10

How can I add another user for the CSP?

Accepted Answer

Additional users can be invited in the menu under Admin via the tab Users.

Question 11

What should I do if I have received an invitation to the CSP but I am not the right contact person?

Accepted Answer

Please forward the invitation to the appropriate department or person in this case.

Frequently Ask Questions

COUPA Supplier Portal CSP

Invoicing

Orders

Further Questions?