AY Fulfillment & Services is part of the Partner Operations & Services department.
We specialize in the management, optimization, and development of services for About You’s e-commerce as well as the external marketplace business of our partners. Our team constantly scrutinizes the experience of our partners along the partner journey.
As a Fulfillment Operations Manager (m/f/d), you are directly responsible for coordinating our fulfillment services with internal and external stakeholders.
Responsibilities
You work at the interface between internal stakeholders (e.g., Logistics and IT) and external stakeholders (partners, clients, service providers).
- You are a problem solver who finds efficient and pragmatic solutions: handling operational problems, identifying technical dependencies, and evaluating business impacts.
- The requirements analysis and implementation for the development of operational processes are in your hands.
- You develop yourself as an expert in our team for offerings like Fulfillment by About You and Multi-Channel Fulfillment and are the first point of contact in partner presentations, for example.
- You monitor operational processes using relevant KPIs to take user-oriented actions.
Requirements
At least 2 years of professional experience, e.g., in project management or process implementation, preferably in e-commerce or marketplace areas.
- Completed studies in business administration, e-commerce, or a comparable field.
- You enjoy diving into operational challenges and working on technical interfaces in the process.
- Independent working style and the ability to set your own priorities responsibly.
- Initiative, solution orientation, business value orientation, and creativity in handling tasks and processes.
- Familiarity with relevant tools such as Jira, Confluence, G-Suite.
- Organizational skills are your strength; you always work in a very structured manner.
- An analytical and conscious approach to thinking and problem-solving.
- Very good English or German skills.
Benefits
-
Sports courses
-
Exclusive employee discounts
-
Free drinks
-
Language courses
-
Company parties
-
Mobility subsidy
-
State-of-the-art technology
-
Central Location
-
Flexible Working Hours
-
Company pension
-
Professional training
-
Dog-friendly office
-
AY Academy
-
Feedback Culture
What Sets ABOUT YOU Apart? Each and Every One of Us.
We consider it our responsibility to create an inclusive work environment for everyone. An environment where every gender, nationality, and ethnicity is welcome and everyone is accepted just as they are. We believe that a diverse team makes a valuable contribution to the ABOUT YOU culture and enriches it. To foster talents and different ways of thinking, we continuously care for both the physical and mental health of our employees, ensuring everyone feels comfortable and at home with us. Our values and working methods are reflected in our brand: We aim to promote acceptance and create an inclusive and fair circular fashion culture.
More jobs in the Projektmanagement area
-
Werkstudent Key Account Management E-Commerce (m/w/d)Projektmanagement | Hamburg
-
(Senior) Project Manager Sustainability (m/f/d)Projektmanagement | Hamburg
-
(Senior) Project Manager Logistics (m/f/d)Logistics, Projektmanagement | Hamburg
-
(Junior) Project Manager Logistics (m/f/d)Logistics, Projektmanagement | Hamburg
More jobs in Business
-
Junior Content & Knowledge Manager (m/w/d)Customer Service | Hamburg
-
Trainee (m/f/d) SupplyPricing | Hamburg
-
(Senior) Business Consultant (m/w/d) – SCAYLEOffice Management | Hamburg
-
Praktikant (m/w/d) – Talent AcquisitionRecruiting & HR | Hamburg
-
Senior Treasury Manager (m/f/d)Finance | Hamburg
-
Teamlead (m/w/d) BPO Steering Customer ServiceBusiness, Customer Service | Hamburg
-
Project Manager (m/f/d) Customer ServiceCustomer Service | Hamburg
-
Werkstudent (m/w/d) Sustainability – Product DataBusiness | Hamburg
-
Indirect Procurement Manager (m/f/d)Procurement | Hamburg
-
Working Student (m/f/d) People OperationsRecruiting & HR | Hamburg