The very core of our business is the customer. That’s why the ABOUT YOU Customer Service team does its job with so much passion and devotion. ABOUT YOU inspires people to find their perfect outfits and styles to express themselves freely – but our mission is not ending with a completed order. The Customer Service team supports our customers at every step during the shopping process and solves potential issues in a forthcoming and proactive way ensuring the best customer experience possible.
Hamburg | May 7, 2024 – Ten years ago, in 2014, ABOUT YOU launched with the mission to revolutionize the shopping experience – especially for Gen Y&Z. The focus is on providing customers with a personalized, inspiring, and digital shopping experience. Today, a decade later, the ABOUT YOU Group is a leading player in Europe’s […]
Guidance achieved: Group revenue growth of 1.6% year-on-year to EUR 1,935.2 million and significant improvement in adjusted EBITDA[1] to EUR 3.2 million despite tougher-than-expected market conditions Efficiency in all cost lines: Increase in gross margin to 38.7% and reduction in fulfillment, marketing, and administrative cost-to-revenue ratios Strengthened cash position: Positive free cash flow of EUR […]
On 27 March 2024, the online fashion store and the multi-talented Tedros Teclebrhan aka ‘Teddy’ will launch the first collection of his new brand ABOJ ADEJ. The core idea of the brand as well as the designs and the campaign of the collection are particularly influenced by Teddy’s private style, his values and roots. This […]
