Teaser

Multi Channel Fulfillment
Success Stories

Denim Culture: MCF on OTTO - SUCCESS STORY

Business Expansion

“By using About You's MCF service, Denim Culture has been able to significantly increase its reach. Previously, we were limited in our capacity, especially when delivering to OTTO customers. With the support of About You, we are now able to handle a larger number of orders and therefore serve more customers. This has led to significant revenue growth.”

Scalability

“The ability to use the MCF service for multiple marketplaces has proven extremely beneficial for the scalability of our business. By integrating About You as a fulfillment partner, we have significantly increased the efficiency of our supply chain and can flexibly respond to increasing demand. This has enabled us to easily meet our Service Level Agreements (SLAs) and exceed customer expectations on OTTO and other marketplaces.”

Cost Savings

“Collaboration with About You has helped us save substantial costs. By outsourcing our logistics to About You, we have significantly reduced warehouse and shipping costs. Overall, we have been able to reduce our operating costs by about 20%.”

Collaboration with About You

“Working with the About You team has been extremely positive from the start. They have supported us in ensuring a smooth transition and have always been available to assist us. Communication has always been transparent and efficient, allowing us to quickly respond to changes and make adjustments. We greatly appreciate the professionalism and commitment of the About You team.”

Journey of Cun Group to Success on BOL

Business Expansion

"As an active and high-volume partner of FBAY, we have been highly satisfied with the opportunities FBAY has provided to expand our presence in the Eastern European market. Building on this success, we decided to further leverage the potential of MCF to broaden our business operations."

Scalability

"MCF offered us the opportunity to access some of the most reputable and high-volume marketplaces in the European Union, such as Bol.com and Amazon. Recognizing this potential, we made the strategic decision to integrate MCF into our operations for these projects."

Cost Savings

  • "Eliminating additional fulfillment costs: Relying on another fulfillment center, even one associated with the marketplace itself, would have incurred additional delivery and storage expenses.

  • Efficient stock distribution: Managing stock across multiple fulfillment services can be both time-consuming and costly. It requires careful oversight of inventory levels, increases the risk of non-moving stock, and complicates stock optimization based on demand in specific marketplaces. Additionally, fragmented stock management could result in lost sales opportunities if assortments perform differently across marketplaces."

Collaboration with AY

"Our relationship with our dedicated account manager has been consistently positive and productive. From the outset, she has provided invaluable guidance, ensuring a seamless experience through each step of the process. About You has been an exceptional partner in every respect, and MCF has proven to be one of the most valuable aspects of this partnership. We look forward to continuing our growth with FBAY within the About You platform and further expanding through MCF across Europe."

Growing Together: The Story of Smarter Ecommerce and its Success on Limango

Business Expansion

"We successfully expanded to Limango with the support of MCF, which has been instrumental in facilitating this growth. Additionally, the team is highly receptive and eager to integrate with any new marketplaces we request, demonstrating their flexibility and commitment to continuous expansion."

Scalability

"MCF lifts the burden of meeting the logistical requirements of various marketplaces, allowing us to focus on other key aspects of our business. ABOUT YOU efficiency and speed in integrating with new marketplaces ensure a seamless expansion process, making them a valuable partner in our growth strategy."

Cost Savings

"Using a single warehouse for multiple sales channels has been crucial in optimizing our cost structure, allowing us to enhance efficiency and flexibility in our operations. This strategy has not only reduced our operational costs but also supported the scalability of our business."

Collaboration with About You

"Elena is our primary point of contact at MCF, and she consistently provides prompt and helpful responses, going above and beyond to assist us in any situation. The overall communication with MCF is seamless, fostering a collaborative and efficient working relationship that makes every interaction smooth and productive."

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