Teaser

IT Business Analyst - Investigation Team (m/f/d)

  • Contract Type: Experienced
  • Start Date: From now on
  • Location: Hamburg

We are currently looking for a skilled & passionate IT Business Analyst (m/f/d) to become part of one of our newest Tech Teams at ABOUT YOU!

Our Tech Department is the heart of ABOUT YOU, driven by the passion to develop the best infrastructure & applications. Would you like to contribute your ideas to our latest project, support us with technical issues and be responsible for the fast and smooth integrations? Then apply now as an IT Business Analyst!

What you will do

  • Act as first-line tech support for the AY Retail business and the Cloud customers in case of bugs, issues, etc.

  • Analyze the business impact of bugs reported and prioritize tickets accordingly
  • Check logs and databases to find out the root causing the bugs
  • Own the Business Analytics Monitoring tool for our core systems
  • Drive the process of being the first point of contact to allocating tickets to the right team from end to end and coordinate with internal stakeholders such as the development teams
  • Communicate with internal and external stakeholders
  • Prioritize tasks together with management in regular meetings
  • Review our progress on status, issues, and prioritization in regular project routines

Who you are

  • Ideally completed studies in business informatics

  • Tech-savvy, keen to understand data flows and how APIs work
  • Structured, reliable, and analytical with an eye for detail
  • Familiarity with SQL and Kibana
  • Experience in process management
  • A collaborative and advisory way of working and the willingness to tackle tasks hands-on
  • Fluent English skills

Benefits

  • Hybrid working

  • Fresh fruit every day

  • Sports courses

  • Free access to code.talks

  • Exclusive employee discounts

  • Free drinks

  • Language courses

  • Company parties

  • Help in the relocation process

  • Subsidized HVV ProfiTicket

  • State-of-the-art technology

  • Central Location

  • Flexible Working Hours

  • Company pension

  • Professional training

  • Dog-friendly office

  • AY Academy

  • Feedback Culture

  • Job Bikes

YOU ARE THE CORE OF ABOUT YOU.
We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.

We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents. :-)

HR Contact

Apply now

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