Nurture customer relationships. Leverage insights.
Are you passionate about shaping marketing communication with our existing customers across international markets through key CRM channels such as email, push notifications, print, or onsite personalization? Are you looking for the perfect blend of analytical precision and creative execution? Do you enjoy testing new ideas and collaborating with international teams to develop personalized campaigns? Then our CRM Team is the right place for you!
As a Junior Marketing Manager – CRM (m/f/d), you’ll be responsible for planning, executing, and analyzing international campaigns, promotions, and reporting. From initial concept to go-live, you’ll manage projects independently and collaborate closely with our local market and campaign experts—contributing to customer engagement, loyalty, and profitability.
Responsibilities
Independently plan, implement, and optimize CRM activities across various channels and markets
- Develop and deliver data-driven, audience-targeted messaging and incentives
- Analyze CRM campaign performance using defined KPIs and derive actionable recommendations
- Design, run, and evaluate A/B tests
- Identify and implement new messaging and incentive strategies across the customer journey
- Support various projects within the CRM department
- Work closely with cross-functional teams including Marketing Intelligence, Pricing, Campaign Planning, and International Markets
Requirements
Degree in Business, Communications, or a related field
- Initial hands-on experience in CRM or performance marketing
- Proficient in MS Office, especially Excel
- Excellent verbal and written communication skills in German and English
- Strong analytical mindset and confidence working with data
- Proactive, well-organized, and quick to grasp new concepts
- Passion for fashion and a good sense for relevant, audience-specific communication
Benefits
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Hybrid working
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Fresh fruit every day
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Sports courses
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Exclusive employee discounts
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Free drinks
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Language courses
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Company parties
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Mobility subsidy
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Central Location
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Flexible Working Hours
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Professional training
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Dog-friendly office
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AY Academy
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Feedback Culture
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Job Bikes
You are the core of ABOUT YOU
We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.
Because of our strong growth, new challenges and possibilities arise all along to further develop oneself and the company. Our team consists of people from different areas of expertise – fashion, marketing, business and tech – we are driven and united by our passion. We motivate and support each other, we share our know-how and we are open towards different opinions and new ideas.
We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents.
