ABOUT YOU is one of the fastest growing eCommerce companies in Europe with its headquarter in Hamburg. As a fashion and technology corporation, along with our strong team, our ambition is to make online shopping experiences more inspiring and more personal.
Due to our continued expansion, we are currently looking for a Business Analyst – Payment (m/f/d) for our AY Retail Backend Processes Team – responsible for Merchant Integration and Logistics Applications relating to order fulfillment – to investigate and resolve any inconsistencies relating to payment.
What you will do
Act as 1st Point of Contact for Business Stakeholders within AY Retail around Payment relating to order fulfilment
- Investigate, prioritize and resolve any inconsistencies around Payment
- Analyse logs such as kibana and grafana to identify the cause(s)
- Report and update affected departments and stakeholders
- Collaborate and communicate with developers to resolve inconsistencies
Who you are
Completed studies in business administration, business informatics, computer science or a comparable course of study
- Excellent communication and interpersonal skills to successfully collaborate with different teams
- At least 1-2 years of experience as a Business Analyst / Product Owner
- Experience working with systems and analysing data
- Excellent interpersonal skills to successfully collaborate with different teams to resolve topics
- Highly structured with good attention to detail
- Excellent communication skills that are fluent in written and spoken English
Nice to have
Knowledge of payment processes such as payment provider integration
- Fluent German skills
Benefits
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Hybrid working
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Fresh fruit every day
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Sports courses
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Exclusive employee discounts
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Free drinks
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Language courses
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Company parties
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Help in the relocation process
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Subsidized HVV ProfiTicket
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State-of-the-art technology
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Central Location
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Flexible Working Hours
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Company pension
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Professional training
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Dog-friendly office
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Remote
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AY Academy
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Feedback Culture
We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.
We are looking forward to receiving your application.
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