Teaser

Lead Technical Writer (m/f/d) - SCAYLE Resource Center - onsite or remote within the EU

  • Contract Type: Experienced
  • Start Date: From now on
  • Location: HQ Hamburg or remote within the EU

We are currently looking for a skilled & passionate Lead Technical Writer (m/f/d) to become part of our Resource Center. Our Resource Center is responsible for all the technical documentation for our SCAYLE Clients.

With SCAYLE, we offer our in-house developed eCommerce infrastructure as a licensed product for online retailers who want to grow quickly and innovatively. SCAYLE was launched as an API-first solution for brands and retailers that want to scale their digital business with the proven infrastructure of ABOUT YOU. Would you like to contribute your ideas to our project, manage the connection of external partners and thus be an important driver for our future success? Then apply now as Lead Technical Writer (m/f/d).

What you will do

  • Independently manage documentation projects from strategy and conception to content creation and ensure best-in-class results

  • Be responsible for stakeholder management
  • Lead your team by establishing a supportive and motivational culture, driven by individual ideas and a common goal
  • Evaluate internal procedures, establish, implement, and document processes that support the continuous improvement of efficient business practices
  • Support writing technical specifications, reports, and manuals for end-user documentation
  • Analyze technical literature available, support writing descriptive copy, and verify documentation
  • Lead investigations for critical and major deviations
  • Help the team members to understand our SCAYLE products
  • Work in an international environment with flat hierarchies and short decision-making processes

Who you are

  • Deep understanding of technical documentation & content, business processes, and functional dependencies

  • You have excellent communication skills and can easily put yourself in someone else’s perspective
  • You have a proactive mindset, want to take responsibility for your projects and are motivated to establish a premium experience for our customers You are always prepared, well-organized, and used to working with deadlines
  • Enthusiasm for information technology
  • You are comfortable working in an international working environment
  • You can speak and write English fluently
  • You have a strong tech/developer background

Nice to have

  • eCommerce experience

  • First touchpoints with APIs and development SDKs
  • You can speak and write German fluently

Benefits

  • Hybrid working

  • Fresh fruit every day

  • Sports courses

  • Exclusive employee discounts

  • Free drinks

  • Language courses

  • Company parties

  • Mobility subsidy

  • State-of-the-art technology

  • Central Location

  • Flexible Working Hours

  • Company pension

  • Professional training

  • Dog-friendly office

  • AY Academy

YOU ARE THE CORE OF ABOUT YOU. We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture. We are looking forward to receiving your application – preferably via our online application portal! Thus, we can ensure a faster process and for you it is very easy to upload your application documents. :-)

HR Contact

  • Carolin

    Tech Recruiting

Apply now

More jobs in the Product & Project Management area

  • (Medior) Project Manager – IT Business Development (m/w/d)
    Product & Project Management | HQ Hamburg (hybrid**)
  • Solution Architect (m/f/d) – Strategy Projects Tech & Core Enabling
    Product & Project Management | HQ Hamburg (hybrid**)
  • Project Coordinator (m/w/d) – IT Business Development
    Product & Project Management | HQ Hamburg (hybrid**)
  • Project Manager (m/w/d) – IT Buyer
    Product & Project Management | HQ Hamburg (hybrid**)
  • Project Manager (m/f/d) – IT Procurement
    Product & Project Management | HQ Hamburg (hybrid**)
  • Product Manager – Consent (m/f/d)
    Product & Project Management | HQ Hamburg (hybrid**)
  • Junior IT Cost Project Manager (m/f/d) – IT Business Development
    Product & Project Management | HQ Hamburg (hybrid**)
  • IT Cost Project Manager (m/f/d) – IT Business Development
    Product & Project Management | HQ Hamburg (hybrid**)
  • Senior Product Manager – Payment (m/f/d)
    Product & Project Management | HQ Hamburg (hybrid**)

More jobs in Tech & Development

  • (Medior) Project Manager – IT Business Development (m/w/d)
    Product & Project Management | HQ Hamburg (hybrid**)
  • Senior Platform Engineer – SCAYLE Platform
    IT & Infrastructure, Software Development & Engineering | Hamburg
  • Senior Backend PHP Developer (m/f/d) SCAYLE – Onsite or remote within the EU
    Software Development & Engineering | HQ Hamburg or remote within the EU
  • Quality Assurance Manager (m/f/d) – Fulfillment Tech Enabling – onsite or remote within the EU
    Software Development & Engineering | HQ Hamburg or remote within the EU
  • Head-of Engineering (m/f/d) Commerce Finance Tech – onsite or remote within Germany
    Software Development & Engineering | HQ Hamburg or remote within Germany
  • Solution Architect (m/f/d) – Strategy Projects Tech & Core Enabling
    Product & Project Management | HQ Hamburg (hybrid**)
  • Senior Backend PHP Developer (m/f/d) Checkout – Onsite or remote within the EU
    Software Development & Engineering | HQ Hamburg or remote within the EU
  • Search Developer – Node.js (m/w/d) – Search Engine – onsite or remote within the EU
    Software Development & Engineering | HQ Hamburg or remote within the EU
  • Data Analyst (m/f/d) – Shop Analytics – onsite or remote within Germany
    Data & Analytics | HQ Hamburg or remote within Germany
  • Project Coordinator (m/w/d) – IT Business Development
    Product & Project Management | HQ Hamburg (hybrid**)