The online fashion shop ABOUT YOU, headquartered in the heart of Hamburg, is one of the fastest-growing e-commerce players in Europe and has already received multiple awards. As a fashion and technology company, we work together towards our goal of making the shopping experience more inspiring and personal for our customers.
We are the AY Fulfillment Services Team and support partners in core e-commerce processes such as fulfilment and customer service. Based on ABOUT YOU’s scalable operations, we create a unique online shopping experience for our partners’ customers. In international projects, we implement our partners’ requirements, define service standards, monitor processes and develop optimisations. These services are regularly implemented in large-scale projects together with other AY teams. Our team manages the projects from the definition of the services to the go-live and then sets up processes together with our customers to ensure smooth live operation. Sounds exciting? Then apply now!
As a Working Student (m/f/d) – Fulfillment Services, you will be actively involved in the creation and evaluation of various reports and ad hoc analyses, such as profitability analyses. In addition, you will support the team in implementing projects and our partners in their onboarding, ensuring that everything runs smoothly.
Responsibilities
Independent evaluation of service performance (logistics, customer service)
- Preparation of ad hoc analyses and reports
- Support for large projects and insights into project management
- Support for integration projects for new customers
- Support for collaboration with existing service customers
- Collaboration with other partner management teams, such as sales and account management
Requirements
Enrolled student in business administration, economics or similar
- Very good English skills
- High affinity for numbers and willingness to learn
- Very good command of MS Office (especially Excel)
- Quick comprehension and structured and independent way of working
- Communication and organisational skills, ability to work in a team and creativity
Benefits
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Hybrid working
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Fresh fruit every day
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Sports courses
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Exclusive employee discounts
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Free drinks
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Language courses
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Company parties
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Mobility subsidy
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Central Location
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Flexible Working Hours
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Professional training
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Dog-friendly office
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AY Academy
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Feedback Culture
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Job Bikes
YOU ARE THE CORE OF ABOUT YOU
We take responsibility for creating an inclusive and exceptional environment where all genders, nationalities and ethnicities feel welcomed and accepted exactly as they are. We believe that a diverse workforce essentially contributes to the ABOUT YOU culture. In order to maintain talent and diversity, we emphasize the care for physical health, mental health and overall well-being. Our values and work ethics essentially contribute to our brand mission: empower acceptance and shape an inclusive, fair and circular fashion culture.
We look forward to receiving your application – preferably online via our application portal. This way we can guarantee a faster process and it is also very easy for you to upload your application documents! :-)
